Important message from NRCC regarding coronavirus (COVID-19)
Last updated on March 27, 2020 at 2:10 p.m.
PLEASE KEEP IN MIND THAT THE INFORMATION
PROVIDED BELOW IS SUBJECT TO CHANGE AND IS ONLY APPLICABLE UNTIL FURTHER NOTICE.
Thank you for your continued patience and understanding as decisions regarding college operations are
being made following guidance provided by the Virginia Community College System (VCCS), Virginia
Department of Health (VDH), the Governor’s office, and the Centers for Disease Control and Prevention
(CDC). The health and safety of our students, faculty, staff, and broader community are of
the utmost importance.
Withdrawal Date Extension and Pass/Fail Options
The last day for NRCC students to withdraw and receive a "W" has been extended until the last day of the
semester, which is Thursday, May 14, 2020. In addition, the Virginia Community College System is developing a
plan for students to receive grades of Pass/Fail for courses which are still in progress for the Spring
semester. This is in direct response to equity issues affecting students such as lack of access,
transportation, and connectivity. Specific information is being developed that will clearly define the
Pass/Fail grading options and this page will be updated when that information is available.
If you were considering withdrawing from a class, we hope these options will help provide you an alternative
to continue this semester.
Continuity of Instruction
As a reminder, the following is in place until further notice:
Current online classes will continue as planned. Faculty will communicate any changes in
assignments, due dates, testing requirements, etc.
Most in-person classes have been moved online via Canvas or to another remote delivery format
(emails, videos, Zoom meetings, instructional packets, etc.). Faculty will directly communicate
delivery format information to their students. The Department of Online Learning has compiled a list of tips and resources
to help you out as you transition from in-person classes to Online/Remote classes.
Some performance-based, face-to-face classes will meet in-person, following current CDC guidelines.
Faculty will directly communicate important information about these meetings, including meeting
times, to their students. This is an updated list of these
performance-based, face-to-face classes. Please reach out to faculty with any questions
about your courses.
Please continue to check your VCCS email daily for college updates and communications from your
If you have not already done so, please register for the NRCC Alert at https://www.nr.edu/alert/.
Accessing Support Services, Resources, and Campus Facilities
The NRCC Library, New River Valley Mall Site, and both Testing Centers
will be closed until further notice.
However, Godbey 150 and Martin 242 have computers available for NRCC student use (for the time
being). These locations will be
monitored to ensure compliance with CDC and VDH guidelines.
In addition, Wi-Fi access is available in most of lot H and a small section of lot G on the main campus
in Dublin. The red highlighted areas in this map show the coverage area.
Student success continues to be our number one priority. Though staff will be working remotely, we are
committed to providing the same level of support services and resources. Each student has an assigned
Student Services Advisor who will be reaching out to you to offer assistance and to ensure you know how
to contact them. We have wonderful faculty at NRCC and they are ready and willing to assist you however
they can. Please contact them immediately with any questions you may have.
You CAN do this and we are here to help! The following offices are being staffed remotely, but are still
available during this time of remote instruction and remote support:
Academic Advising is available via email, phone, and Zoom meetings.
Students in a career/technical program of study are encouraged to reach out to their faculty
advisors for advising assistance. Students in a transfer program of study are encouraged to reach
out to their student services advisor. The Advising Center can be reached at email@example.com or 540-674-3609. You can use the online Ask an Advisor resource to contact the Advising Center with questions.
The Academic Success Center (Tutoring) is providing online tutoring sessions via
Canvas or Zoom. Previously scheduled online appointments will continue as usual. Previously
scheduled in-person appointments will now be conducted online and information on accessing these
sessions will be sent to students. You can request a new online
appointment or contact the Academic Success Center at firstname.lastname@example.org
The Admissions & Records Office can be reached at email@example.com or 540-674-3603. Transcript requests are available.
The Center for Disability Services can be reached at firstname.lastname@example.org or 540-674-3619. Requests for testing accommodations
can be sent to email@example.com.
The Financial Aid Office can be reached at firstname.lastname@example.org
or 540-674-3615. Financial aid support is available 24/7. The 2020-21 FAFSA is available. This
is the needed FAFSA for summer and fall 2020 and spring 2021. An additional Summer financial aid form is also required for
The NRCC Library has links to 24/7 librarian assistance, databases,
catalogs, research guides, citation help, and much more useful information that may be useful when
attending classes remotely, and while the Library is closed. The library can be reached at email@example.com, 540-674-3627, or via the online Ask a Librarian resource.
The NRCC Help Desk is available to provide technology assistance to
students including password resets. The Help Desk can be reached at firstname.lastname@example.org
or 540-674-3600 ext. 4400.
The Online Learning Office is available to assist students with Canvas and
the transition to online courses. Tutorials and other helpful resources are available on the above
website. The Online Learning Office can be reached at email@example.com or 540-674-3614.
The Student Resources Office is available to assist in connecting students to
community resources. Links to available resources, including internet access, is available on the
website above. The Student Resources Office can be reached at firstname.lastname@example.org or 540-674-3636.
The Veterans Office can be reached at email@example.com
The NRCC employee directory is available if you need to contact faculty
and/or staff directly.
Please continue to check your VCCS email daily for updates and important information from your faculty.
The college website also has current information. We thank each of you for
your patience and understanding as we all continue to deal with the effects of COVID-19. Additionally,
thank you for doing your part by adhering to social distancing guidelines.
All NRCC Events Have Been Canceled or Postponed
All scheduled events have been canceled or postponed, including NRCC's May Commencement.
We are sorry the May ceremonies had to be canceled, but hope everyone understands that necessity. We do
plan to hold graduation sometime later this year and are now reviewing possibilities. Please stay tuned
for more information.
Volunteer to Help
You may have heard that volunteers are needed to help out with challenges related to the current
healthcare situation. The Virginia Department of Health
has more information about how to get involved with the Virginia Medical Reserve Corps.
Social Distancing and Other Guidance For Everyone's Safety
First and foremost, your health and well-being are of our utmost importance. In accordance with requests
from the Centers for Disease Control and Prevention (CDC), the President of the United States, and the
Governor of Virginia, the college also asks that you practice social distancing. Everyone is responsible
for doing his/her part to slow the spread of COVID-19. To that end, it is critical that you avoid
gathering in large crowds. Social distancing does not mean it is a holiday, a time to throw a party, or
a time to go to the beach with friends. It is not life as normal; however, the sooner we all adhere to
social distancing guidelines will hopefully mean a sooner return to our normal routines. More
information is available from the CDC
and the official Virginia State website.
Students who are ill are not allowed on campus and are asked to follow CDC guidance available at
this website: https://www.cdc.gov/coronavirus/2019-ncov/index.html.
Students who have recently traveled outside of the U.S. or on a cruise ship are not allowed on
campus and should follow CDC guidance available at this website:
Children are not allowed on campus per college policy.
The Centers for Disease Control and Prevention (CDC) asks that everyone take steps to minimize the
chance of contracting any illness, including coronavirus (COVID-19). The CDC provides these specific
- Stay home when you are sick.
- Wash your hands with soap and water for at least 20 seconds. Hand sanitizers (greater than 60%
alcohol) can be used if you aren’t able to wash your hands.
- Don’t touch your eyes, nose, and mouth.
- Cover your mouth when you cough or sneeze with a tissue (then discarding the tissue promptly).
- Regularly clean and disinfect objects and surfaces (ex: door handles, desk phones, cell phones,
desktops, computer keyboard and mouse).
- Avoid close contact with people who are sick and put distance between yourself and other people.
NRCC Alert Instructions
NRCC provides free emergency notifications to students and the community in the event of a campus
emergency or closure.
Sign up for NRCC Alert to be notified in the event of a campus closure.
Register for NRCC Alert
Manage Your NRCC Alert Settings
If you are having trouble logging in or have other questions about NRCC Alert, please contact the NRCC
Help Desk at (540) 674-3600 x4400 or firstname.lastname@example.org.
Centers for Disease Control and Prevention
Virginia Department of Health
NRCC Employee Resources
Any Faculty or Staff working remotely should consult the
NRCC Telework Information Guide for useful information and
related to working off-campus. Contact The NRCC Help Desk for assistance.
Please contact the NRCC Human Resources Department for more information about
the approval process for teleworking.
Any new developments will be posted on the NRCC Coronavirus information
Please check regularly for any changes.