(540) 674-3613

“The National Career Readiness Certificate™ (NCRC®) is the skills credential that links job seekers to thousands of employers. The NCRC gives individuals proof that they possess the skills employers deem essential to workplace success. This improves career outcomes for everyone from people just entering the workforce to longtime employees—and it enhances employers’ hiring, training, and promotion decisions.” ACT information >>

New River Community College’s Office of Workforce Development partners with local businesses for the benefit of providing WorkKeys Assessments for current or prospective employees. NRCC also serves individuals through open enrollment sessions for those who want to take the assessment(s) for the first time or to re-take assessment(s). The following assessments are available:

How can I sign up for an assessment(s)?

Once signed in, you will see the course page where you can enter “WorkKeys” into the search bar, located in the upper right-hand corner. Then, you should see a list of assessments; from there you can add the desired assessment(s) into your cart and checkout. If you are in need of assistance, please call our office at 540-674-3613.

Where do I go to take the assessment(s)?

The open enrollment sessions are held at New River Community College in Dublin, Edwards Hall.

What time do I need to arrive?

If you need to register and pay for the assessment(s) on the day of the assessment(s), please arrive 30 minutes early. If you have already registered and paid ahead of time, please arrive 15 minutes early to complete the necessary paperwork.

IMPORTANT: The assessments will begin promptly at the time listed on the class; once the assessments have begun, no one else can be admitted into the testing room.

What do I need to bring?

  • Current state-issued photo identification required
  • No. 2 pencils (mechanical pencils cannot be used on assessments)
  • Calculator (only if you are taking Applied Math)

Where can I find study materials for the assessments?

When will I receive my scores and/or certificate?

It generally takes four to six weeks for NRCC to process registrations, scores and necessary paperwork. Once the paperwork is processed your scores and/or certificates will be sent to you via U.S. Mail.

How do I understand my scores?

Can I access my scores and certificate online?

If you have questions concerning accessing your WorkKeys scores or certificate online, please call WorkKeys Customer Service at 1-800-967-5539.




The assessments have changed:

“The ACT WorkKeys National Career Readiness Certificate® assessments and credential have been updated to ensure ongoing relevance and alignment to the changing skill requirements of today’s jobs.” ACT (posted by ACT.org, January 2017)

ACT WorkKeys NCRC Assessments

  • ACT WorkKeys Applied Math (formerly Applied Mathematics)
  • ACT WorkKeys Graphic Literacy (formerly Locating Information)
  • ACT WorkKeys Workplace Documents (formerly Reading for Information)
  • ACT WorkKeys National Career Readiness Certificate (ACT WorkKeys NCRC®)

How long will my WorkKeys® testing take?

  • 45 minutes to fill out initial paperwork and instructions
  • Each assessment is timed, either 45 minutes to 60 minutes
  • If you are taking more than two assessments there will be a 15-minute break; for more than three assessments time will be given for lunch.


  • 1 assessment will take approximately 2 hours
  • 2 assessments will take approximately 3 hours
  • 3 assessments will take approximately 4 hours
  • All 5 assessments will take approximately 7 hours

Will my certificate expire?

Your certificate will not expire. Employers may have restrictions on how long it has been since you last took your assessment(s) or may ask that you take it again to get a higher score for promotion purposes. Please consult the business you are working with to find out the company requirements. Keep all necessary paperwork and certificates regarding WorkKeys scores with you, because the change in assessments by ACT will affect NRCC’s ability to retrieve past scores.