Electronic Disbursements

New River Community College - Electronic Disbursements

When Can You Expect Your Money to be Available?

• Direct Deposit (ACH) - Funds are usually available within 7 to 10 business days AFTER you see the refund posted on your SIS account.
• Check – Checks will be mailed to the student’s US Postal mailing address as listed on their SIS account – allow 10 to 14 business days AFTER you see the refund posted on your SIS account for the check to arrive at your home.

New River Community College Disbursement
Click here to go to the Student Information System link (SIS)

New River Community College has contracted with Tuition Management Systems (Nelnet) to process financial aid disbursements and certain tuition refunds to students electronically.

• Click here to view the contract

At the start of each term, all new students and current students who are not already registered on the Student Information System link (SIS) will receive an email inviting them to register and select one of the refund disbursement options listed below. Even if you do not anticipate receiving a financial aid disbursement or tuition refund, setting up your refund disbursement preference is recommended. You only need to setup your preference once for all future terms and you may change your preference at any time. We encourage you to sign-up early so your refund disbursement won't be delayed.

Refund Smarter.
Your money. Your way.

We believe you should have choices when it comes to receiving your tuition refund. We also know you want your money fast, so New River Community College is not only offering you an easy and convenient way to receive your refund, but is cutting unreasonable fees in the process.

Direct Deposit

Quick and easy. Simply provide your bank account information and we’ll deposit funds directly into your account.

What Are Your Choices?

• Direct Deposit (ACH) - Funds are usually available within 7 to 10 business days after refunds are processed.

Register to receive your refund:

1. Go to nr.edu.
2. Log on to MYACCOUNTS and click on SIS (Student Information System).
3. Select “My Student Information” tile.
4. Under Finances, click on Manage Refund.

Stay current with mobile alerts!

Sign up to receive a text message once a refund has been issued. Click the mobile alert icon on your dashboard and enter your 10-digit phone number to enroll.

Please Note:

If you paid your tuition with a credit card using Nelnet and are due a refund, your tuition refund will be issued back to the card that was originally used for payment.

Please log in to the NRCC Student Information System (SIS) via My Accounts and verify that your mailing address, name and date of birth are correct.

Please Note:

The college's default delivery method is check. Checks may take as many as 10 to 14 days.

Questions?

If you have any questions about how the refund process works, contact:
Rachael Bessler
Business Office
businessoffice@nr.edu
540-674-3605

Frequently Asked Questions

When Can You Expect Your Money to be Available?

• Direct Deposit (ACH) - Funds are usually available within 7 to 10 business days AFTER you see the refund posted on your SIS account.
• Check – Checks will be mailed to the student’s US Postal mailing address as listed on their SIS account allow 10 to 14 business days AFTER you see the refund posted on your SIS account for the check to arrive at your home.

How Are Financial Aid Disbursements and Tuition Refunds from New River Community College Delivered to Students?

Financial aid disbursements and tuition refunds are disbursed electronically via the option you select when you register on the Student Information System link (SIS).

I Don’t Think I Will Ever Have a Financial Aid Disbursement or Tuition Refund. Why Is It Important to Select a Refund Disbursement Preference?

Although you might not expect to have a financial aid disbursement or get a tuition refund, you are highly encouraged to select a refund disbursement preference. After all, it may be necessary to drop a class, a class may be cancelled, or you may receive financial assistance you were not anticipating. Signing up early and selecting your refund disbursement method ensures you will always receive your disbursements in a timely manner. If you paid your tuition with a credit card using QuikPay, your tuition refund will be issued back to the card that was used.

What Are My Options for Receiving My Financial Aid Disbursement and Tuition Refunds?

• Direct Deposit (ACH) - Funds are available within 7 to 10 business days after refunds are processed.

If you paid your tuition with a credit card using QuikPay, your tuition refund will be issued back to the card that was used.

Please Note:

The college's default delivery method is check. Check delivery may take up to 10 to 14 days.

Can I Have My Financial Aid Disbursement and/or Tuition Refund Deposited to My Existing Bank Account?

Yes. You may have your refund disbursement deposited to a bank account of your choice. Log into the Student Information System link (SIS) and pick your refund disbursement method. During the registration process, select direct deposit (ACH) to either checking or savings.

How Will I Know When My Financial Aid Disbursement and/or Tuition Refund has been Direct Deposited to My Account?

Nelnet will send an email alert to your student email account and any alternate email address you entered during registration.

What If I Change or Close My Bank Account?

If you change or close your bank account and you have previously selected direct deposit (ACH) as your refund disbursement preference, you need to login to the Student Information System link (SIS) to update your bank account information. Nelnet will contact you about any undelivered direct deposit (ACH) payments.

What If I Don’t Pick a Refund Disbursement Method?

All Students are Highly Encouraged to Register on the Student Information System link (SIS).

If you fail to register, your refund will be issued in the form of a check and mailed to your current mailing address that NRCC has on file in the Student Information System (SIS). Checks are mailed by Nelnet and may take as long as 10 - 14 days.